Let's clean the Print Spooler
I want you to start a Notepad file
cut and paste the following 4 lines in NotePad
net stop spooler
del %systemroot%\system32\spool\printers\*.shd
del %systemroot%\system32\spool\printers\*.spl
net start spooler
READ I am looking at the preview of my answer and I notice that the file extensions on the del lines have been truncated and only show the "s". They are *.shd and *.spl (in that order)
Save the file to your Desktop as DeletePrintJobs.cmd
Double click this and it will open a command window and clean out the spooler
Save the file for future use
What it does:
Turns off the print spooler
Deletes all files caught in the spooler
And restarts the print spooler