Can anyone get their Lexmark Z738 to print black type instead of stupid blue?!?

Question

Just bought the cheapo Z738 for printing text docs and it doesn't seem to print black - which is a real pain! Can't find any info about this on the Lexmark website, Help files etc... Cheers,
olidee74

Answer 1

is it a new cartridge? if so have you calibrated? my epson needed the ink jet head cleaned even though it was new - if your printer has a similar function, give it a try.

Answer 2

I just bought a Lexmark Z738 - it prints black OK.

(Windows XP - driver from the CD in the box)



Try printing out a test page. This should bypass all the software settings in the previous answer.

Do you see any black text on the test page?

If not then there may be a problem with the print nozzles or the cartridge.



The 738 uses all 3 colors blue red and yellow together to produce a near black colour.

It may be that

a) there is no red and yellow ink in the cartridge

You can check this when you print a test page - a dialog pops up which should show the levels of all 3 ink colours



b) the cartridge is not properly aligned with the nozzles

Check that the catridge is properly mounted in the holder.



c) some of the nozzles on the cartridge are still blocked by protective tape

Take out the cartidge and check that no residue is left from the protective tape. Try wiping the cartridge nozzles with a tissue to clean them

Answer 3

Lexmark Z738

Answer 4

When the black ink cartridge runs out or has a blocked head the printer prints with the closest colour it can .

Answer 5

Check if the cartridge contains bule ink instead of black. Also, the printer driver utility (which you ought to have received along with the printer) SHOULD have some means of calibrating colours. Use that.

Answer 6

go to file print select your printer click on preferences and then advanced tab and choose to print in gray scale or to control panel printers right click, click properties and to to general-preferences and follow the above instructions. Or on the printer itself there is either an options button and you'll have to find it consult their website if you lost the manual and choose black and white. Does it do this in all programs or just like Word or something. If it does it in all Office programs then your Normal.dot template has been set to blue intead of Automatic or Black font color. In 2003 go to format font and change it to black or auto times new roman 12 pt regular and then click the make default button at the bottom. If it's XP close all office apps go to search type in normal.dot notice the period between normal and dot find it right click and delete and then reboot and it automatically restores the normal.dot template to the original configuration.

Answer 7

you need to flow forward and yet yet another ink cartridge, that one feels like a dud. Did you examine to make valuable the tape label became off the 1st one that incorporates the printing section interior the printer? i could get a reimbursement for the ink if available. touch the employer and tell them you won a defective ink cartridge, they should replace it or supply you some form of reimbursement.

Answer 8

Replace the black ink cartridge.

Answer 9

Take the colour cartridge out and leave the black one in.

Answer 10

Go to http://www.lexmark.com and download the latest drivers and install them