Question:
HP photosmart 8250 keeps saying ink jet system failure?
michael m
2006-11-17 13:54:56 UTC
i've been to thier website, downloaded the updated software that is supposed to resolve the issue but it still happens. tried on multiple computers as well. even if the computer is turned off and i try to simply print a test page it says "ink jet system failure". anyone?? help???
Six answers:
Danlow
2006-11-17 13:57:53 UTC
HERE IS WHAT YOU SEEK



Issue: An Ink system failure message and error code appears on the printer display.

Solution:

Step one: Reset the printer

Press the On button to turn off the printer.

Unplug the power cord and universal serial bus (USB) cable from the back of the printer.

Wait 30 seconds.

Plug the power cord back into the printer.

Press the On button to turn the printer on.

If Ink system failure does not display, the issue is resolved; reconnect the USB cable and resume using the printer.

If the previous steps have not cleared the message, continue to the next step.





Step two: Download and install firmware update

Go to the product support page to download the update.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=443024&lc=en&cc=us&dlc=en&lang=en&cc=us



Click Software & driver downloads.



Click on the appropriate operating system link.



Click on the Recommended update to fix long power-on cycle and ink system failures link and follow the instructions to download the file.



After downloading is complete, disconnect all other USB devices from the PC. Make sure the product is powered ON and plugged into the USB port.



With the printer directly connected to the PC, click the downloaded file FirmwareEnable_Release.EXE.



Click Open/Run.



Click OK at the Update successful window. The error should have been cleared from the printer display.



If you get a message saying a device was not detected (see Figure 1), make sure the printer is powered ON and the USB cable is connected to both the printer and PC and try step five again.
Hanny
2015-08-07 22:42:12 UTC
This Site Might Help You.



RE:

HP photosmart 8250 keeps saying ink jet system failure?

i've been to thier website, downloaded the updated software that is supposed to resolve the issue but it still happens. tried on multiple computers as well. even if the computer is turned off and i try to simply print a test page it says "ink jet system failure". anyone?? help???
brinton
2016-10-28 15:40:51 UTC
Hp Photosmart 8250
Karen
2016-03-16 04:41:14 UTC
The best way to fix it is you return it to where you have purchased it from and then if it has still a warranty either of parts or service, you can take advantage of it but if it's not warranted anymore, you can still bring it back to HP or its authorized service center because they know best about their products and they can diagnosed well what its defect is. Maybe the technician you ask help from is not that knowledgeable enough to HP products so, take my advice. You bring it back to HP office or its authorized service center.
Richard
2016-11-20 00:06:23 UTC
I fixed mine. On either side of the print head there are a couple of white brackets. One of them was off. I moved it back into place and squeezed the two together and the error message stopped. The printer works fine now.
dreddful1
2006-11-17 13:57:01 UTC
are ya outta ink? try install new ink cartridges


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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