Question:
HP psc 1215 all-in-one?
girlie
2011-04-07 12:38:17 UTC
My aunt (who is a pensioner btw - 80yrs old!) has just bougt herself a fancy new Toshiba laptop costing hundreds of pounds. All very good, great machine. She has the above printer and used that previously with her old desktop PC with no problems. However, she is now trying to install the old printer to the new laptop and it's not working. Do i need to download a driver or something in order for it to work? It has a USB connector, links up to the laptop and definitely does work!

Any advice would be great, i'd love to be able to help her =)
Seven answers:
ebox1349
2011-04-08 10:22:34 UTC
yes you will need to download the drivers, there should be a driver disc with the printer but if you cant find it then look here on the HP site

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=412187&lc=en&cc=uk&dlc=en&lang=en&cc=uk

choose the version of Windows you have on a new laptop it is presumably W7, but you need to be sure that you choose either the 32 bit or 64 bit download to match what is installed.

To find out which one you have press the Windows Logo key on the keyboard and the pause/break button and in the section marked System it will specify if it is 32 or 64.

Once downloaded, just install and it should hopefully find the printer and put it in as the default device and all is well.

You should be proud of your Aunt, 80 years young and still willing to learn new things, my mum is the same, (75 years young) and just bought an Acer All in One Quad Core 23" Touchscreen system and loving it, a few lessons from me on the changes from XP to W7 (and from Office 2003 to 2010) and she is surfing away like a teenager.

EDIT >>>>> just read micksmixxx answer and he is quite correct if your Aunts machine is Windows 7 then W7 does have drivers built in for this model, if they don't load when you plug it in then go to the Windows Update (with the printer connected via USB and powered on) and the update should find and install it for you. It will most likely be in the Optional Updates section of the Windows Update site so look for it there.
?
2016-11-08 04:10:54 UTC
Hp Psc 1215
micksmixxx
2011-04-07 14:09:27 UTC
You can download the drivers for your aunt's HP PSC 1215 All-in-One Printer from the following website, my friend.



You need to select the Operating System that is used on your aunt's new laptop from the drop down list to ensure that you get the correct drivers.



In fact, if your aunt's laptop is running Windows 7 the HP website states:



"Install the Driver Using Windows Update with a USB Connection (Downloadable Driver Not Available)"



There's also a Utility - Diagnostic Tool that you should download if it is Windows 7 that's being run as this, apparently, "was created to help users download the latest and most appropriate HP software solution for their HP Printers."
sease
2016-10-27 10:29:29 UTC
I surely have were given a hp %1215 printer on my different computer and that did the same, once you had to print some element ,you will get a sparkling web page, I tyred all type of recommendations to placed it precise yet performed no good, then very last Sunday I put in "ubuntu" on the computer and after I attempt the printer and it worked ideal i do not understand why, because i did not do something to the printer, I in basic terms put in that ubuntu.
2014-10-01 09:03:39 UTC
Hello,

Try Driver Genius. It's a good driver manager for pc http://bit.ly/UzZEl3

Cheers.
vanman
2011-04-07 13:16:07 UTC
do you have the printer installation disk which will set up the printer

to the laptop,if not open the printers folder and install the printer

manually by typing in the make &model this will install the printer

&drivers hope this helps.
Gary Crant
2011-04-08 06:09:59 UTC
I had a HPpsc 1355 and it wasn't compatible with Windows7. I was in constant contact with with HP regarding drivers etc. They eventually informed me it wasn't any use with W7


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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