How do install a Brother MFC-490cw printer on Windows 7 64 bit?

Question

I just updated my computer from vista to 7 and when I tried to print a document, learned that my printer had become un-installed in the process. Figuring I just needed a quick re-install I grabbed the disc, popped it into the drive, but after clicking "install" a message pops-up, alerting me that the CD does not contain the drivers for my OS and to go to the Brother Solutions Center. So I do, and after installing the listed drivers and firmware update (which says that I have the latest update), and attempting again (and again) to install my printer, I keep getting the same message about lacking drivers. I've tried doing some Google searches, and while others have had similar problems, I haven't found anything that helps me. Anyone know how to fix?

Answer 1

   Everything you need to know should be on the following linked page:

http://welcome.solutions.brother.com/bsc/public/us/us_ot/en/dlf/dlf/000000/004100/dlf004127.html?reg=us&c=us_ot&lang=en&prod=mfc490cw_all&type2=1&os=93&flang=4&dlid=dlf004127&dispforlist=1

Answer 2

Your processor (a Core 2 Duo) is a 64-bit processor, so you can install the 64-bit version of Windows 7. Since your machine is fairly recent, there should be 64-bit drivers for all of your components. And the drivers are very stable- it was only when people first started switching to 64-bit (5 years ago) that there were problems.

Answer 3

Install your Brother printer without cd. Just visit http://www.printer-techsupport.com/brother-printer-support.html and make a call on their toll free. You will get a certified technician to install your Brother printer without cd.