Question:
Cannot install printer- RPC Server Unavailable??
anonymous
2008-05-31 14:30:41 UTC
After cleaning my hard drive from some spyware (some trojans) my computer detected my printer, but it could not reinstall the printer. It gave me the reason for the message is that the RPS server was unavailable.
I searched for answers, and went to control panel>admin tools>service>RPC Locator and RPC and clicked "start" and "automatic"
Then I restarted the computer. After that my printer still did not install. I tried reinstalling it from the disc but the software was already in my computer. I just couldn't automatically print things.
What should I do?

More info: My computer is a Windows XP and an HP all in one.
Three answers:
Pendragon
2008-06-04 06:05:29 UTC
Follow the directions below to fix a corrupted spooler or RPC server problem.



If the Print Spooler service fails when printing, when Windows starts or it can not be restarted, the usual reason is that one or more printer drivers is defective. If the Print Spooler service is not running, the Printers and Faxes folder will be empty and you can not use it to remove (or add) printers or printer drivers.



Check in Control Panel, Add/Remove Programs; if there is an entry relating to one of the printers, select it, then click Change/Remove. Follow the dialog and "uninstall all" or "remove all" as appropriate. Some "printer software" have programs that show up here and it will be a good idea to remove those before going any further.



If the Print Spooler service is not operational, or you want to make certain there are no printer driver remnantsr use cleanspl.exe from the Windows 2000, XP or 2003 Resource Kit.



http://www.microsoft.com/downloads/details.aspx?displaylang=en&familyid=9d467a69-57ff-4ae7-96ee-b18c4790cffd



Cleanspl.exe from the Windows 2003 Resource Kit tools will work on Windows Vista.



Cleanspl.exe does a very thorough job of cleaning up the print spooler stuff, but it does not remove the spooler service dependency on the Lexmark service (see special information about Lexmark printer drivers).



When you run it, it asks you if you want to remove some things that are actually delivered (and installed by default) with Windows. In most cases, you should answer No to the corresponding prompts (you don't want to remove the Standard TCP/IP Port or the BJ Language Monitor).



Lexmark Special Instructions:



The Lexmark printer installation process sometimes installs a service that makes the print spooler service dependent on itself. If there is a problem with Lexmark service or a Lexmark printer driver (or you removed it using the steps above), the print spooler service may not start.



Open a Command Prompt window - (Start - Run - cmd)

key the command

sc config spooler depend= RPCSS

(note the space after the = but not before)

Reboot the PC



http://www.tangerineofficesystems.com

http://www.d-ros.com

http://officeworldadvice.blogspot.com
?
2016-11-16 20:15:06 UTC
Rpc Server Is Unavailable Xp
The Phlebob
2008-05-31 14:40:13 UTC
If the machine recognizes the printer and you can print to it, you may just have to make it your default printer again. Try this:



1. Click on the Setup->Control panel menu item.

2. Click on Printers and other hardware.

3. Click on View Installed Printers.

4. If the printer appears in the list, click on it. (If not, this procedure won't help.)

5. Click the Printer->Set as Default Printer menu item.



That should do it. Hope that helps.


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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