NEED HELP WITH MY PRINTER!!?

Question

Ok... I have a HP PSC 1400. it was printing fine, all the sudden it stopped printing. but when i turn it off and back on it prints a test page. when i go to control panel on my computer it says "error- offline." the usb is connected! Please help!!

Answer 1

Easy to fix.



Disconnect USB to printer

open printer folder

Highlight printer, pres DELETE KEY, confirm,

Repeat for any drivers with (COPY x) in name

shut down PC

reconnect USB lead

Power on PC



Windows will redetect and connect to printer itself.



Known issue on Windows and USB printers

Answer 2

Nothing has changed like downloading XP SP3 or switching to Vista, right?



Is it attached via USB or parallel port? If USB, try connecting it to another USB port. If that doesn't work, I'd try another cable. If that still doesn' t fix it, then there could be something wrong with the printer. ("could", not necessarily, but "could")



If it's connected parallel, then I'd try another cable.



If neither of the above fix it, then I'd delete the printer, download the latest driver from HP, and reinstall manually. Don't do the wizard where you "add new hardware"....go to printers and click "add a printer" and install it that way. When it comes to driver, click "have disk" and point it to your C drive where you installed the recent driver.



If after all of this is done, and still nothing, then it could for sure be the printer.



This is HP link with latest drivers. You'll need to select which one you have. It should be on the front of the printer.



http://h20180.www2.hp.com/apps/Lookup?h_lang=en&h_cc=us&cc=us&h_page=hpcom&lang=en&h_client=S-A-R163-1&h_pagetype=s-002&h_query=HP+PSC+1400&submit=Go+%BB

Answer 3

Try to unplug replug your printer's power cord after 15 seconds. Afterwards, boot into Windows. Unplug and replug your USB cable after 15 seconds. If these steps do not work, you can try to reinstall the printer drivers in Windows. If you are missing your driver CD, download them online at HP's website.



If all else fails, call HP tech support. Although highly unlikely, the printer's internal memory (if it has any) may be corrupted, sending misinformation.

Answer 4

I would try reinstalling your printer software.



Try it on another computer, too. If it still doesn't work, there's something wrong with your printer probably.

Answer 5

u mite need to redown load the software

Answer 6

buy knew one