rltmlt
2007-01-21 06:46:42 UTC
Recently the printer stopped working & the Cartridge light continuously flashes !
The docs indicated that this was a print cartridge problem. When I opened the cover door the cartridge trolley located to a postion that indicated the tri-color ink cartridge was at fault. I removed and reinstalled the cartridge per Docs and the problem persisted. I visual inspected the cartridge trolley/holder contact pins & found nothing. I replaced the tri-color cartridge with another compatible non-HP cartridge (HP Cartridges = $35, non-HP = $20) and the problem persisted. Unloaded the printer driver, rebooted, and reinstalled the latest driver, the problem persisted.
Per the Trouble Shooting Docs, I powered down the printer, removed the USB cable, and powered it back up. When I reconnected the USB, the printer tried to print a test page but stalled at the last minute.
Help would be appreciated !