Fax Error message. Please help!?

Question

Hi,

I have the brother printer which is a All in one printer
which has fax, copy, scan and print, however today I was trying
to fax some papers and I kept on coming across a error message and the
error message.


The error message is: Com. error. 20 01. The type of brother printer I have is
MFC-295CN.

I tried looking up online for some kind of information, however I was not able to come
across nothing and I really want to resolve this issue and I just need to know if anyone
ever had this kind of exact problem before and if so, how did you resolve it if it fix the issue.

It was faxing fine a few weeks ago, I don't know why this happened now. Please any help would be
appreciated it. Thanks!!!

Answer 1

Good question. Click on this link to Brother's website for Fax troubleshooting for your printer, it might be able to help you figure out what's wrong:

http://welcome.solutions.brother.com/bsc/public/us/us/en/faq/faq_list.html?reg=us&c=us&lang=en&prod=mfc295cn_all&Cat=118



Here's the link to the User's Manual that also might be of help:

http://welcome.solutions.brother.com/BSC/public/files/dlf/doc002480/cv_mfc255w_usaeng_usr_lx1441001.pdf



According to the User's Manual, a comm. error means that the telephone line quality caused the error. Which means that either the phone line wiring is old, has bad electrical connections somewhere, has broken wires, poor cable connections at your fax or the wall jack, bad phone cable between your fax and wall jack, the phone company's switches are having issues, moisture in their equipment or wiring, etc...., or the line may be completely dead.



Try a regular telephone on the line to make sure you get a dial tone and can dial out. If not, call the phone company, but if it does work, then any of the above problems could be the cause. You'd have to do some troubleshooting or have the phone company check it out.



Best of luck.

Answer 2

This Site Might Help You.



RE:

Fax Error message. Please help!?

Hi,



I have the brother printer which is a All in one printer

which has fax, copy, scan and print, however today I was trying

to fax some papers and I kept on coming across a error message and the

error message.





The error message is: Com. error. 20 01. The type of brother printer I have...

Answer 3

Brother Mfc-7860dw Troubleshooting