HP printer usb not recognized !!?

Question

i have just bought a new hp printer cp1515n and i can not get it to work with windows 7 !!
I have installed the driver off HP website - which downloaded ok then everytime i plug my usb in and printer it comes up - usb not recognized !!!
So it wont print and comes up with an error on it !
I am not the best with computers but i have no idea what i am doing wrong - windows 7 refuses to recognize my usb printer !!
So upset now as i have been trawling the net for ages trying to find a solution and still no joy :(
Can any one help urgently before i through the thing out the window lol
Thanks xx

Answer 1

You might try using a different USB cable...





Or disable the USB controller port in Device manager...





Or maybe the USB port of your printer is defective...

Answer 2

through fact they have under no circumstances been presented? Cords do no longer recognize. They plug in. the pc is what needs to recognize the printer. whether that isn't any longer detecting the hot hardware, you will would desire to manually "deploy" it. this will require the driving force disk that got here with the printer. Dude...that could be a Dell, meaning a bite of crap, yet XP remains XP... from the laptop, press the F1 key to tug-up the help window. Assuming that the USB port you're applying is expounded, the printer is plugged right into a skill outlet, the USB twine is plugged into the printer and pc, and the printer is grew to become on...the step by applying step training presented will assist you to place in the drivers and then the printer. good success!

Answer 3

Is the printer turned on?



EDIT: If you just bought the printer it is under warranty. Talk to a HP technician for free assistance.



Contact HP



Here is the HP site, You have several options. On line live chat, email or telephone tech support (Telephone support is not free unless it is still under warranty)



1-800-474-6836



On line live chat would be the fastest



I use, and like their service



It is a FREE 24/7